About Us
Thank you for visiting us at PuroForma. Here you can find more about what we do and what drives our values.
Who is PuroForma?
PuroForma is an independent business founded by health enthusiasts, specialising in bringing you cutting-edge, high quality health foods and supplements.
Our Ethos
To provide you with clean formulations of supplements, which combine science and harness natural ingredients that work synergistically.
Quality Assured
All our products are UK manufactured, under GMP and ISO standards.
Sustainable Packaging
Our product pots and lids are 100% recyclable, we're aiming for zero waste for landfill.
Vegetarian and Vegan Based Options
Many of our products are vegetarian and vegan friendly.
Science Backed Nutrition
Many of our products have EFSA health approved claims.
Shipping Policy
Please allow 1-2 days for your order to be processed for shipping and be assured that we are working as quickly as we can to fulfil your order!
All orders will be sent via Royal Mail 1st Class Recorded Delivery. You will be supplied with a tracking number.
Shipping Costs:
- Orders over £30 qualify for free delivery.
- Orders under £30 are charged at £3.50.
Returns Policy
Not happy with your product? We offer a 30-day return policy for an exchange or refund.
To return a product, please get in touch at Contact@puroforma.co.uk to request a return form.
Privacy Policy
Privacy Policy for PuroForma
Last Updated: 21/12/2023
Thank you for choosing PuroForma. We value your trust and are committed to protecting your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
1. Data Controller
The data controller for your personal information is PuroForma registered in the U.K
2. Personal Data We Collect
We may collect and process the following categories of personal data:
- Personal Identifiers: Name, email address, postal address, phone number, and other contact details.
- Transactional Data: Information related to your purchases, order history, and payment details.
- Financial Data: Bank account details, credit/debit card information, and other financial information.
- Technical Data: Information about your device, IP address, browser type, and browsing behaviour on our website.
- Communication Data: Preferences for receiving communications from us.
3. Purposes and Legal Basis for Processing
We process your personal data for the following purposes and based on the corresponding legal bases:
- Performance of Contract: To process and fulfil your orders and transactions.
- Legitimate Interests: To communicate with you about promotions, updates, and improvements to our services; to analyse and enhance our website and services.
- Compliance with Legal Obligations: To comply with applicable laws, regulations, or legal requests.
4. Data Sharing and Disclosure
We do not sell your personal data. However, we may share your data with:
- Service providers and third-party partners who assist us in operating our business (e.g., payment processors, shipping partners).
- Law enforcement agencies, regulatory authorities, or other parties when required by law or in response to legal requests.
5. Data Security and Retention
We implement appropriate technical and organisational measures to ensure the security of your personal data. We retain your data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.
6. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
- Access: To request access to your personal data.
- Rectification: To request correction of inaccurate or incomplete data.
- Erasure: To request deletion of your personal data under certain circumstances.
- Restriction of Processing: To request restriction of processing your data under certain conditions.
- Data Portability: To receive your data in a structured, commonly used format or request its transfer to another controller.
- Objection: To object to the processing of your data based on legitimate interests or direct marketing.
To exercise your rights or if you have any questions or concerns about our Privacy Policy, please contact us at Contact@puroforma.co.uk
7. Cookies and Similar Technologies
We use cookies and similar technologies to enhance your browsing experience, analyse website traffic, and deliver targeted advertisements. You can manage your cookie preferences through your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised "Last Updated" date.
Terms of Service
Terms and Conditions
1. Acceptance of Terms
1.1 By accessing and using the website www.puroforma.co.uk (the "Website"), you agree to comply with and be bound by these terms and conditions.
1.2 If you do not agree to these terms and conditions, please refrain from using our Website.
2. Products and Orders
2.1 We offer health supplements for sale on our Website. By placing an order, you agree to purchase the selected products at the prices and terms indicated.
2.2 All orders are subject to availability, and we reserve the right to refuse or cancel an order for any reason, including limitations on quantities available for purchase.
3. Prices and Payments
3.1 Prices for products are as listed on the Website and are inclusive of applicable taxes.
3.2 We accept various payment methods, and all payments must be made in the currency specified on the Website.
4. Shipping and Delivery
4.1 We will make reasonable efforts to deliver products within the specified timeframes, but we are not responsible for delays outside our control.
4.2 Shipping costs are specified at the time of purchase and are the responsibility of the customer.
5. Returns and Refunds
5.1 Please refer to our Return Policy for information on returns and refunds.
6. Privacy Policy
6.1 Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and safeguard your personal information.
7. Intellectual Property
7.1 All content on the Website, including text, graphics, logos, images, and software, is the property of PuroForma and is protected by intellectual property laws.
8. Limitation of Liability
8.1 To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of or inability to use the Website.
9. Governing Law
9.1 These terms and conditions are governed by the laws of England and Wales. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Changes to Terms
10.1 We reserve the right to update or modify these terms and conditions at any time without prior notice. It is your responsibility to review these terms periodically.